Returns & Exchanges
Because every single physical poster is custom-made to order (printed specifically for you in your chosen size and color), your item does not exist until you complete your purchase.
Pursuant to Article 16(c) of the EU Consumer Rights Directive (2011/83/EU) and global e-commerce standards, the statutory 14-day cooling-off period and right of withdrawal do not apply to goods made to the consumer's specifications or clearly personalized.
Therefore, we cannot accept returns, cancellations, or exchanges based on customer regret, accidental orders, or incorrect size/color selections. Please make sure to double-check your chosen definition, color, and size before completing your purchase.
Damaged or Defective Items?
If your poster arrives damaged or with a printing error, we’ve got your back.
-
Step 1: Take a quick photo of the damage.
-
Step 2: Head over to our Contact Form within 14 days of receiving your package and drop us a line with your order number and the photo.
-
Step 3: We will ship out a brand-new replacement immediately, free of charge.
Refunds
In the rare event that a refund is issued or approved by our support team due to an unresolved fulfillment issue, it will be automatically processed on your original payment method within 10 business days. Please note that it can take some time for your bank or credit card company to process and post the refund.
Questions about an order? Get in touch via our Contact Form.